tb777 Privacy Policy

1. Introduction

tb777 operates as an online casino and sports betting platform serving users primarily in Bangladesh. As part of delivering our Services, we collect and process certain personal information about the individuals who use the platform. This Privacy Policy sets out in detail what data we collect, the purposes for which we use it, who we may share it with, how long we retain it, and the rights you have over your own data.

By accessing or using the tb777 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Privacy Policy, you should not use the platform. We encourage you to review this policy periodically as it may be updated from time to time.

2. Our Data Practices at a Glance

The five cards below summarise tb777's core data commitments. Full details follow in the sections below.

3. Information We Collect

tb777 collects personal information from users in the following ways: directly from you when you register an account, make a deposit or withdrawal, contact our support team, or otherwise interact with the platform; and automatically when you use the platform through technical data collected by the platform infrastructure.

• Identity and registration information: full name, date of birth, username, and any government-issued identification documents submitted for KYC verification purposes.
• Contact information: mobile phone number and email address used during account registration or provided to the customer support team.
• Financial and transaction data: records of all deposits, withdrawals, bets placed, game outcomes, bonus activations, and the payment methods used (bKash wallet numbers, Nagad numbers, bank account details as applicable) — held for fraud prevention and compliance purposes.
• Technical and device data: IP address, mobile device type, operating system version, browser type, session timestamps, and general geographic location derived from IP. This data is collected automatically and is used for security monitoring, fraud detection, and platform optimisation.
• Customer support communications: any messages, emails, or chat transcripts you exchange with the tb777 support team, which are retained to assist with ongoing queries and to improve service quality.

tb777 applies the principle of data minimisation: we collect only the information that is necessary for the specific purpose for which it is being collected. We do not collect sensitive data categories such as ethnicity, religion, or political opinions. Where we collect identification documents for KYC purposes, those documents are handled with heightened security controls and retained only as long as legally required.

4. How We Use Your Information

The personal information tb777 collects is used for the following purposes. Each use is tied to a legitimate operational, legal, or security need.

• Account creation and management: to register your account, verify your identity, process your login credentials securely, and maintain your account profile and transaction history.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported local bank transfers; to verify that payment methods belong to the registered account holder; and to maintain records for financial compliance purposes.
• Fraud prevention and security: to monitor account and transaction activity for signs of fraud, money laundering, identity theft, or other prohibited activities; to protect the integrity of the platform and the security of all users.
• Responsible gaming compliance: to apply deposit limits, session time controls, and self-exclusion restrictions that users have set on their accounts; and to identify patterns of behaviour that may indicate a user is experiencing gambling-related harm.
• Customer support: to respond to your support queries, resolve disputes, and maintain a record of communications to support quality assurance and staff training.
• Service communications: to send you transactional notifications (deposit confirmations, withdrawal status updates, security alerts) and, where you have consented, promotional communications about bonuses, tournaments, and new game releases relevant to your gaming preferences.

5. Legal Basis for Processing

tb777 processes personal data on the following legal grounds. Each processing activity is tied to one or more of these bases.

• Performance of a contract: processing that is necessary to deliver the Services you have registered for, including account management, transaction processing, and customer support.
• Legal obligation: processing that is required for tb777 to comply with applicable laws, including KYC/AML obligations, fraud reporting requirements, and data retention mandates.
• Legitimate interests: processing necessary for tb777's legitimate operational interests, including fraud prevention, security monitoring, responsible gaming enforcement, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: processing for optional purposes such as promotional communications, where you have actively opted in. You may withdraw consent for promotional communications at any time by contacting the support team or updating your account notification preferences.

6. Sharing Your Information

tb777 does not sell, rent, or trade your personal data to any third party. However, we may share your information with the following categories of recipients in the circumstances described, and only to the extent necessary for the stated purpose.

• Payment processors and financial service providers: we share the transaction-relevant data required by bKash, Nagad, Rocket, Upay, or local bank partners to process your deposits and withdrawals. This is limited to what those providers need to execute the transaction.
• Game technology and platform providers: game studios and software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and others) receive only the technical data necessary to run game sessions and verify bet outcomes. They do not receive your full identity or payment details.
• Legal and regulatory authorities: where tb777 is required by law, court order, or legitimate regulatory demand to disclose personal data, we will comply with that legal obligation. We will where possible notify you of any such disclosure unless we are legally prohibited from doing so.
• Fraud prevention and compliance services: third-party identity verification, anti-money laundering screening, and fraud detection services may process your data as part of our KYC and compliance processes. These providers operate under strict contractual data protection obligations.

7. Payment Data and Financial Information

All financial transactions on tb777 are conducted in Bangladeshi Taka (BDT). When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a local bank transfer, tb777 receives confirmation of the transaction and records the amount, timestamp, payment method reference, and your account identifier. tb777 does not store complete mobile wallet PINs, bank account passwords, or full card numbers. Payment credentials remain with your payment provider; tb777 receives only the information needed to reconcile and record the transaction on your account.

Transaction records are retained for a minimum of five years following the date of the transaction in order to satisfy applicable financial record-keeping and anti-money laundering obligations. After the retention period has elapsed and where no active investigation or legal hold applies, transaction records will be securely deleted or anonymised.

8. Cookies and Tracking Technologies

tb777 uses cookies and similar local storage technologies to support the operation of the platform. A cookie is a small data file placed on your device when you visit the platform. tb777 uses the following categories of cookies.

• Strictly necessary cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect your account from cross-site request forgery. These cookies cannot be disabled without breaking the platform.
• Functional cookies: used to remember your platform preferences, such as your preferred language version, notification settings, and display options, so you do not need to re-configure these on each visit.
• Analytics cookies: tb777 may use privacy-respecting analytics tools to understand aggregate platform usage patterns — for example, which game categories are most visited or where users encounter navigation difficulties. These analytics are reviewed at an aggregate, anonymised level and are not linked back to your individual account.

Most modern mobile browsers allow you to manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent the tb777 platform from functioning correctly — you will not be able to log in or conduct transactions. Disabling functional or analytics cookies will not prevent platform access but may reduce the quality of your experience.

9. Data Retention

tb777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer. The following general retention periods apply: account registration data and identity documents are retained for the duration of the account relationship and for a minimum of five years after account closure; transaction and financial records are retained for a minimum of five years; customer support communications are retained for two years from the date of the most recent interaction.

When the applicable retention period has elapsed and no legal hold or active investigation requires the data to be preserved, tb777 will securely delete or irreversibly anonymise the personal data in question. Where data has been anonymised, the anonymised dataset may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data.

10. Your Rights Over Your Personal Data

As a user of the tb777 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the tb777 support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data tb777 holds about you. We will provide this in a clear, readable format within a reasonable period of receiving a verified request.
• Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Where the inaccuracy relates to identity or KYC data, updated documentation may be required.
• Right to erasure: you may request that we delete personal data we hold about you where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where processing has been unlawful. This right is subject to legal retention obligations and active investigation holds.
• Right to restriction of processing: you may request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the lawfulness of our processing.
• Right to object: where tb777 processes your data on the basis of legitimate interests, you have the right to object to that processing. tb777 will cease the processing unless it can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for legal claims.

To submit a data rights request, contact the tb777 support team. We may need to verify your identity before processing the request to ensure we are responding to the correct account holder. We will not charge a fee for valid data rights requests.

11. Data Security

tb777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL encryption for all data in transit, access controls limiting which staff members can access personal data and to what extent, regular security reviews and vulnerability assessments of the platform infrastructure, and secure data storage practices.

While tb777 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and interests, tb777 will take prompt steps to contain the breach, assess its impact, and notify affected users as soon as reasonably practicable. We encourage you to protect your account by using a strong, unique password and by logging out of your session when using a shared or public device.

12. Minors and Age Restriction

The tb777 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not use the platform or submit any personal data to tb777. If tb777 becomes aware that it has collected personal data from a person under 21, it will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on tb777, please contact the support team immediately at [email protected].

13. Changes to This Privacy Policy

tb777 reserves the right to update or revise this Privacy Policy at any time. When we make material changes to the policy, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered users by email or via an in-platform notification prior to the changes taking effect.

Your continued use of the tb777 platform following the posting of a revised Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. If you have concerns about any changes, you may contact the support team or choose to close your account.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tb777 handles your personal data, please contact the tb777 Data Support team. We are available 24 hours a day, 7 days a week, and will respond to privacy-related queries as promptly as possible.

You may reach us by email at: [email protected]